December 17, 2014
9:20 pm

Michaels Security Breach Detailed

If you shopped at any of the many Michaels Stores in America including the one in the Fairplain Plaza last spring and summer, your credit or debit card information may have been stolen. The Benton Harbor store appears on a list of 35 Michigan stores and dozens of others from across the nation impacted by a data breach that was first reported by the company back in January. Apparently some 2.6-million debit and credit cards may have been affected, including those of users right here at home.

The Irving, Texas-based company updated its ongoing investigation into the data security issue this week following confirmation of possible fraudulent activity on some U.S. payment cards that had been used at Michaels stores. Since the discovery, the company has retained two independent, expert security firms to conduct an extensive investigation. They have also worked closely with law enforcement authorities and coordinated with banks and payment processors to determine the facts.

Following weeks of analysis, the company discovered evidence confirming that systems at Michaels stores were attacked by criminals using highly sophisticated malware that had not been encountered previously by either of the security firms.

Michaels has now identified and fully contained the incident, and the malware no longer presents a threat to shoppers. During the course of the investigation, the company determined that the affected systems contained certain payment card information such as card number and expiration date, with no evidence that other personal information such as name, address or PIN were at risk. The attack targeted a limited portion of the point-of-sale systems at a varying number of stores, and only a small percentage of cards used in the affected stores were impacted by the issue.

Chuck Rubin is CEO of Michaels Stores. He says, "Our customers are always our number on priority and we are truly sorry for any inconvenience or concern Michaels may have caused." He added, "We are committed to assisting affected customers by providing fraud assistance, identity protection and credit monitoring services."

The Benton Harbor store at 950 E. Napier Avenue in the Fairplain Plaza, was impacted during the time period from May 8, 2013 through July 29, 2013. If you shopped at the store on South Westnedge in Portage, outside of Kalamazoo, those same dates apply. Those who shopped at the Michaels store on Grape Road in Mishawaka also were potentially at risk during that date range. Some stores were impacted earlier in 2013 and some were impacted  well into January of this year. You can see the entire list of stores affected by clicking this link:


Filed Under :
Location : IrvingMichiganTexas
People : Chuck Rubin