There’s a new branch boss for United Federal Credit Union at the Benton Harbor branch on E. Napier, and he brings nearly half a dozen years of experience to the job.
United Federal has appointed Michael Fernandez as branch manager of the Benton Harbor branch which is located at 724 E. Napier in Benton Township.
As branch manager, Fernandez will be responsible for maintaining the performance of the branch, selling products and services and providing leadership and supervision to staff.
Fernandez brings more than five years of experience providing leadership and management of diverse cross-functional teams, including serving as Customer Relations Supervisor with Whirlpool Corporation from 2014 to 2018.
More recently, Fernandez has acted as Manager of the Member Service Center for United Federal Credit Union in which he spearheaded complex negotiations and problem resolution to ensure member satisfaction and loyalty.
Fernandez attended Lake Michigan College and has a passion for mentoring and supporting those around him.
United Federal Credit Union has served members since 1949 by helping them to build a sound financial future. The credit union has more than 174,000 member/owners worldwide and manages assets in excess of $2.8 billion. Corporate offices and the main branch are in St. Joseph, with additional branches in elsewhere in Michigan as well as in Arkansas, Indiana, Nevada, North Carolina, and Ohio. For more information you can visit online at www.unitedfcu.com.