If your business or home in the city of Benton Harbor could be affected by a serious natural disaster, major fire, or other major incident criminal or otherwise, the city has taken great strides to making sure you are aware of it in very short order under a new system called CodeRED, a high speed notification system. You will, however, have to proactively provide your phone number so that the system can alert you or your business.
The City of Benton Harbor has contracted with OnSolve to license its CodeRED high-speed notification solution. The CodeRED system provides city officials the ability to quickly deliver messages to targeted areas or the entire City.
Darwin Watson, Benton Harbor’s City Manager, cautions that such systems are only as good as the telephone number database supporting them, noting, "If your phone number is not in the database, you will not be called." One of the reasons the CodeRED system was selected is it gives individuals and businesses the ability to add their own phone numbers directly into the system's database, which is an extremely important feature.
Watson warns, “No one should automatically assume his or her phone number is included.” He urges all individuals and businesses to log onto the City of Benton Harbor's website, www.bhcity.us, and follow the link to the "CodeRED Community Notification Enrollment" page. Those who don't have Internet access may call City Hall at 269.927.8400, Monday through Friday, during regular business hours from 9am-to-5pm to supply their information over the phone. Required information includes first and last name, street address (physical address, no P.O. boxes), city, state, zip code, and primary phone number. Watson says additional phone numbers can be entered as well.
All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address within the past year, and those who use a cellular phone or VoIP phone as their primary number.
Watson explains, "CodeRED allows geographically based delivery, which means street addresses are required to ensure emergency notification calls are received by the proper individuals in a given situation. The system works for cell phones too, but we need to have an associated street address to provide relevant messages."
Watson tells us, "CodeRED gives those who want to be included an easy and secure method for inputting information. The data collected will only be used for emergency notification purposes." Those who have questions can contact the City Manager’s office at 269.927.8457.
OnSolve is the largest global provider of SaaS-based critical communication solutions for enterprise, SMB, and government customers. The company’s cloud-based software communications platform provides seamless and easy-to-deploy solutions for the exchange of critical information among organizations, their people, devices and external entities, with use cases designed to save lives, enhance revenue, and reduce costs.
OnSolve solutions include MIR3, the most comprehensive solution available for large enterprises and federal agencies seeking to manage critical events or natural disasters effectively via the transmission of critical information and instructions. The company’s CodeRED solution provides high-speed notification services capable of reaching millions of people in minutes, applying its mission critical capabilities to government, utilities, healthcare and other markets. In addition, the company recently acquired Send Word Now’s emergency notification system, increasing its enterprise offerings across all industries. Other solutions offered include SmartNotice and TelAlert for specific use cases, or for companies with less complex notification requirements. More information can be found on the company’s website at www.onsolve.com.